Welcome to Qiuling (Funing) E-Commerce Development Co., Ltd. We are committed to providing high-quality products and excellent customer service. Below are the answers to some of the most commonly asked questions by our customers.

1. What products do you offer?
We specialize in men’s clothing and footwear, offering a wide range of stylish and comfortable options for all occasions.

2. How can I place an order?
You can place an order directly on our website. Simply browse through our product catalog, select your desired items, and proceed to checkout. You will receive an order confirmation email once your order is successfully placed.

3. How can I contact customer support?
If you have any inquiries or need assistance, feel free to reach out to us via the following:

4. What payment methods do you accept?
We accept various payment methods, including credit/debit cards and other secure online payment platforms. Please check our payment options at checkout for more details.

5. What is your return and exchange policy?
We accept returns and exchanges within 30 days of receipt, provided the items are in new, unused condition and in their original packaging. For more details on our return and exchange process, please refer to our Returns Policy section on the website.

6. How long does shipping take?
Shipping times depend on your location. Typically, orders are processed and shipped within 1-3 business days. Delivery times may vary depending on your shipping address. You will receive tracking information once your order has been shipped.

7. Do you ship internationally?
Currently, we offer shipping within China and selected international locations. Please check our Shipping Policy for more details on international delivery.

8. How can I track my order?
Once your order has been shipped, you will receive an email with tracking information. You can use this tracking number to check the status of your shipment on the carrier’s website.

9. How can I change or cancel my order?
If you need to make any changes to your order or cancel it, please contact our customer support team as soon as possible. Once your order has been shipped, it cannot be altered or canceled.

10. Is my personal information secure?
Yes, we take your privacy and security seriously. We use secure encryption methods to protect your personal and payment information. For more information, please refer to our Privacy Policy.